This Collection letter reminds the reader that the bill is overdue and the payment still hasn’t been received. Be careful to focus on observable behaviors and to avoid assumptions. Saying, “We have not received payment,” is an observable behavior. Saying, “You have not sent payment,” is an assumption. Stay positive.
Example of a Collection Reminder Letter
2212 Boot Hill Rd. • Cheyenne, WY 82001
August 5, 20XX
515 Ramey Ct.
Laramie, WY 82063
Dear Mr. Wilson:
We have not yet received your payments. This is to remind you that both your first and second payments of $100 are now overdue. This $200 plus the balance of $119.04 is due on August 15.
In the credit agreement you signed, you agreed to pay off your bill in three payments. The first payment of $100 was due June 15, 20XX, the second payment of $100 was due July 15, 20XX, and the final payment of $119.04 is due August 15, 20XX. Please send the full amount in 10 days.
Failure to pay on time will affect your ability to charge merchandise at our store. If you want to discuss your account, call me at 800-555-9875. Perhaps we can arrange a more comfortable payment plan.
Thank you for your immediate attention. Sincerely,